VACANCY NOTICE

Applications are invited from suitably qualified persons to fill the following position within GITS.

JOB TITLE:  Help Desk Officer 

DUTIES

• To provide telephone support to clients,
• To troubleshooting hardware problems
• To providing support for operating systems (Windows) and Office Productivity Tools
• To providing support for various vertical software applications.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Excellent interpersonal skills and ability to deal effectively with various personalities. 
• Have good oral and written communication skills
• Be knowledgeable about computer hardware configuration and troubleshooting
• Have a good working knowledge of the current Microsoft Windows Operating Systems
• Have a good working knowledge of the Microsoft Office Suite, particularly Word and Excel
• Have an associate’s degree or other recognized qualification (MCP, etc.) in a relevant field

REMUNERATION

Salary will be commensurate with experience and qualifications.

METHOD OF APPLICATION

Applications with Curriculum Vitae should be emailed to:

gitsemployment@govt.lc

The deadline for receipt of applications is December 6, 2024. Only suitable applications will be acknowledged.